All-staff awareness
What personal information is, why it is protected, how it should be handled day to day, and when to escalate a request or a suspected incident.
Training
People who handle personal information need more than a signed attendance list.
POPIA expects reasonable measures to make staff aware of their duties. We design sessions that staff remember on Monday morning — short, role-specific, and tied to the organisation’s own work.
Managers and process owners
Lawful processing in their function, operator oversight, retention, and how to brief a team without turning every task into a legal memo.
Leadership and the board
Accountability under POPIA and PAIA, what “reasonable measures” look like, and the questions a governing body should be asking.
Information Officers
The duties of the role, the Regulator’s expectations, and a working rhythm for requests, incidents, operators and reporting.
Sessions are delivered on-site or remotely, in English or Afrikaans. We can run a single briefing or a programme that repeats as people join. Where we have already built the privacy programme, the examples come from your own processing. Where we have not, we still write the session for your sector rather than a generic deck.