Method

Understand the processing. Then build the programme.

We do not start with a template pack. We start with how your organisation collects, uses, shares and keeps personal information — then we design the artefacts and the cadence that fit.

  1. Conversation and scope

    A short working session to understand your sector, systems, people and risk. You leave with a clear proposal. No obligation.

  2. Programme design

    Map the processing, confirm lawful bases, identify operators and transfers, and agree the controls, policies and training the organisation actually needs.

  3. Implementation

    Notices, policies, the PAIA Manual, operator contracts, request and incident procedures, and training for the people who will run them.

  4. Handover or retainer

    Some organisations take the programme and run it. Others keep us on for Information Officer support, reviews and a board-ready report each quarter.

Fees depend on complexity — number of entities, systems, operators and whether the Information Officer function is being established or supported. We quote after the first conversation, not from a public rate card.

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